Include your order details
Send the email used at checkout, what you ordered, and your order or payment reference if you have one. Do not send full card information.
SUPPORT CENTRE
WE'VE GOT
YOUR BACK.
Need help with an order, payment, donation, application, or something else? Choose the topic below and reach the right Voidera channel.
GET SUPPORT
Tell us what happened.
For the fastest help, include the email used for the order or payment, a short description of the issue, and any relevant order or payment reference. Never send passwords or full card details.
SHOP & ORDERSMerchandise support
Order questions, jersey personalization, sizing, delivery, or an issue with your purchase.
↗ PAYMENTS & DONATIONSPayment supportQuestions about a Stripe checkout, donation confirmation, payment status, or receipt.
↗ APPLICATIONSApplication supportTechnical problems with a Voidera application or questions about an existing submission.
↗ GENERAL HELPContact VoideraAnything else that does not fit the categories above.
↗BEFORE YOU MESSAGE
Quick answers.
A few details can make your support request much easier to solve.
Check your personalization
When asking about a personalized jersey, include the exact player name, number, and size connected to your order.
Email is best
Use email for account, order, payment, and application issues. Discord is best for community questions and general team activity.
OTHER CHANNELS
Stay connected.
For community questions rather than private order or payment issues, you can also reach Voidera through Discord.
VOIDERA SUPPORT